You haven't searched anything yet.
COMPANY OVERVIEW
At Arcadia Cold Storage and Logistics, our mission is to design and deploy modern facilities and provide innovative solutions through the practical application of technology, creating meaningful value for our customers while helping them meet their strategic objectives establishing The New Age of cold chain.
We believe our employees make us different. Our goal is to attract, retain and develop the best employees available in the markets we serve. Only through the strength of our employees will we attain our business goals.
POSITION OVERVIEW AND PURPOSE
This role will be responsible for providing Customer Service assistance and guidance for their assigned site. The Customer Service department handles all customer requests, order entry, running daily reports and works very close with all departments to ensure all customer requests are handled in a timely manner.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Develop and maintain customer relationships in a professional manner
Process hold/release of inventory
Review receipts/outbounds for accuracy
Invoice and verify accounts accurately and in a timely manner
Generate customer reports per customer request as needed
Verify inventory and notify customers of potential shortages
Ensuring electronic transactions are not failing
Coordinate with Operations on special customer requests, expediting when necessary.
Serve as first point of contact to resolve customer issues.
Maintain and file documentation in an organized and comprehensive way.
Perform other duties and special projects as needed.
QUALIFICATIONS
High school diploma or GED
Excellent verbal and written communication skills.
Excellent organizational skills, including ability to multi-task and prioritize workload.
Proficient computer skills, including Microsoft Office Suite.
Strong sense of urgency and ability to meet deadlines.
High level of attention to detail.
Willingness to carry out procedures as directed.
Understand and follow verbal instruction, written instruction, and company policies
Comfortable working independently or as a team.
All qualified Arcadia Cold Storage and Logistics applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Full Time
$50k-65k (estimate)
05/25/2023
06/19/2024
The job skills required for Customer Service Representative include Customer Service, Microsoft Office, Written Communication, Customer Relationship, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.